The WorkSafe Injured Workers Survey

WorkSafe Victoria

On behalf of WorkSafe Victoria (also known as The Victorian WorkCover Authority (or The “VWA”), Wallis is conducting research among people who are injured or become ill because of their work, to collect feedback about their experiences of being on workers compensation. The survey includes questions about services delivered by the authorised Insurance Agents handling people’s claims, as well as questions about health and rehabilitation. The aim is to find ways to improve the experiences of people who are on workers compensation.

If you have received an email about this survey, we may be in contact with you during the next few weeks.

When is the research being conducted?

This survey will be conducted from 13 October to 31 October 2026.

How long will the research take?

The survey will take around 15 minutes to complete.

How do I take part?

You can complete the survey over the phone by waiting for Wallis to call you, or you can call Wallis on 1800 WALLIS (925 547) to make an appointment.

Who can I contact if I have any questions?

If you have any questions, please call us on freecall 1800 WALLIS (925 547). If you need to leave us a message, please check your email for your Reference Number and quote this and the project number 5243 in your message, so that we can find your details and call you back.