Participant Pathways Research (Wave 4)

The Australian Government Department of Employment and Workplace Relations has commissioned Wallis Social Research to conduct the Participant Pathways Research to help evaluate the Workforce Australia employment services provided by the government.

The results of the evaluation will determine the appropriateness, effectiveness and efficiency of Workforce Australian Services for job seekers.This ongoing research will contact participants every six months by telephone, SMS or email to participate in a series of four short surveys.

For every survey invitees complete, they will receive a $10 eGiftcard as a thank-you for their time. For more information, please visit the Participant Pathways website https://www.wfapathways.com.au/

When is the survey being conducted?

The fieldwork of the fourth wave of this research will be conducted from 18 March - 29 May 2024. From Wave 2 onwards, we introduced a rolling prize draws. This involves conducting multiple prize draws during the survey period to encourage early response in addition to the $10 eGift card for completing the survey.

The amounts of the prize draws vary from $500 in the first week to $50 in the fourth week. Those participants who complete their survey early are therefore eligible for the higher prize amount and all subsequent draws.

For further details, prize draw terms and conditions, survey results and participant portal, visit the survey website: www.wfapathways.com.au

How long will the survey take?

This survey should take approximately 12 minutes to complete online or 20 minutes via phone.

How do I take part?

There are two ways to do the survey:

You can complete it Online–by clicking the “start survey" link that was included on your invitation email, or by scanning the QR code on your invitation letter.

You can complete it via Telephone–you can simply wait for us to call. We have a phone number for most people, but not everyone. If you would like to make an appointment for us to call at a particular time, please let us know by calling 1800 113 444 and quoting the project number 4965 with your ID number, or email us at pathways@wallis.social.

Who can I contact if I have any questions?

If you have any queries, please call us on freecall 1800 113 444, or you can send your enquiry via email to: pathways@wallis.social

Please reference the project number (4965) and your survey ID number in your message, so that we can find your details and promptly respond to your enquiry. Your survey ID number should be 5 numbers and two letters (7 characters long).